Welcome to Everest Logistics Solutions

FAQ

  • AIR, ROAD & SEA FREIGHT
    • Q. What is the difference between Air Freight and Sea Freight?
      • A. Air freight has a shorter transit time than sea freight. Sea freight is slower and more cost effective than air freight for larger shipments. Don’t assume that sea freight is always cheaper. Including handling and other charges, very often air freight is cheaper for weights up to 100 kg or even 200 kg to some destinations.
    • Q. Can the size of my consignment affect the cost?
      • A. The size of the consignment can influence the cost regardless of which method of transportation is being used.

        If you are sending your goods by air freight, then in most cases you will be charged according to the weight of your consignment. However, in some circumstances the airline will charge you according to the size/volume of your consignment rather than the weight.
    • Q. What is the minimum weight for air freight?
      • A. The minimum weight we recommend for our air freight service is 100kg. If less than this then we recommend using DHL, FedEx, or UPS.
    • Q. What paperwork will I need to provide when importing goods into the UK?
      • A. To import your goods to the UK, they will have to be cleared through customs as they are exported by your supplier, and then again when they arrive in the UK.Each country has different requirements when it comes to necessary paperwork.Wherever the goods are coming from, if your supplier doesn’t know what documents they need to export the goods (which they almost certainly will anyway) then our experienced local agent will help them.

        When importing goods to the UK and clearing them through customs, we will need three or four things: your supplier’s invoice to you for the goods, the Airway Bill (for air freight), the Bill of Lading (for sea freight), an EORI number and very occasionally a Certificate of Origin for certain products. Here’s an overview of what these are and what, if anything, you have to do to get them:

        Commercial Invoice

        This is the invoice from your supplier that includes: their details as the seller, your details as the buyer, what the goods are and how much you paid for them.Your supplier will send you this and it’ll be used to declare your goods to customs.It’s the figure on this invoice from which the UK Duty and VAT amounts are calculated.

        Airway Bill (needed for air freight)

        Transport document for Airfreight. The Airwaybill (AWB) number and flight information enables tracking of your consignment.

        The Bill of Lading (needed for sea freight)

        This is the official shipping document that contains all the details of the shipment. Once the goods are on the water and you’ve paid your supplier for them, they will then release it to you.Once they’ve done this, you officially own the goods.Traditionally, your supplier would send you the Original Bill of Lading through the post.You’d receive three originals and would have to send us one to allow us to release the goods.This still happens on occasion, but we try to have the Bill of Lading electronically (or “Telex”) released so you don’t have to worry about putting a piece of paper back in the post.
    • Q. What is an EORI number?
      • A. An EORI number is an Economic Operator Registration and Identification number. The EORI system was brought in on the 1st July 2009 and replaced the Traders Union Reference Number System which previously identified traders for customs declarations when importing or exporting cargo.
    • Q. How quickly will my consignment be delivered?
      • A. This depends on the mode of transport you have selected, but once your consignment is ready to be collected from a UK port, we can provide a range of service levels, including next day delivery, specific day or economy delivery, and weekend/evening/out of hours’ delivery.
    • Q. How will my consignment be delivered?
      • A. The standard delivery offered when importing goods to the UK is kerbside. This means that the driver will park up outside your premises and it’s then your responsibility to unload your goods from the vehicle. Unless otherwise requested, we will deliver the goods on any sized vehicle available to them (up to a 40ft articulated lorry), and we will deliver between 9am and 5pm.

        Kerbside delivery is the most common delivery option. Ensure that you know how many boxes are in your consignment as you may need an extra pair of hands to help unload.

        If you have any special delivery requirements, please do not hesitate in contacting us, and we will find a solution.
  • SAME DAY COLLECTION & DELIVERY
  • VEHICLE TRANSPORTATION
  • CUSTOMS
  • PAYMENT
  • REFUNDS & CANCELLATIONS
  • CUSTOMER SERVICE

For Further Information 0333 014 2604

Everest Logistics Solutions Ltd. All rights reserved, 2017

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